A WARM WELCOME

Please note during the present time the dispensary at Ipplepen is closed every day between 1pm and 2pm with the exception of a Thursday when it is closed between 1pm and 3pm when the whole surgery is closed.

FOR LIFE THREATENING EMERGENCIES CALL 999

Palliative care – out-of-hours support

Support for patients who are receiving end of life (palliative) care is available via NHS 111 out of normal GP practice opening hours (evenings, weekends, and bank holidays).

If you develop new or worsening symptoms, or you are directed to by a healthcare professional, call 111 to get the support you need.  When prompted, press option 2 for a palliative care need.

A trained health advisor will ask you for some infomation and contact details and any current problems or concerns. After taking this information, the advisor will attempt to transfer the call to a clinician.  If that is not possible, the clinician will aim to call back within 10 minutes.

The clinician will undertake a telephone consultation and agree with the caller an appropriate care package or referral, which could include transfer to a GP, community nurse or home management.

When to call 999

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk. Read more…