A warm welcome

Kingskerswell & Ipplepen Health Centres are both open from 8.30am - 6.00pm Monday to Friday, except on Thursdays when they close between 1.00pm and 3.00pm to undertake medical update training and quality audits. We also have evening GP appointments on Tuesdays and Thursdays between 6.30pm and 7.30pm for working people who have difficulty getting time off during the day.

COMMUNITY  CONSULTATION.

 

12-week consultation to begin on 1 September

Having completed the NHS England assurance process, the CCG has been authorised to proceed to consultation on its proposals to re-shape community services.

The consultation proposals respond to increasing demand for health care, the need to strengthen services that most people use and the benefits to be gained from switching resources from bed-based hospital care to community-based care, enabling more people to be supported in or near their own homes.

People will be asked for their views on the proposals, originally agreed as a basis of consultation in April, and for any alternative ideas for strengthening services in ways that can meet increasing health needs, are clinically sound, sustainable and affordable.

The consultation will run from 1 September to 23 November and feedback is likely to be considered by the CCG’s governing body in January/February 2017.

A stakeholder briefing (No 6, 11 August) summarising the proposals and the approach to consultation is available here.

APPOINTMENTS AT IPPLEPEN WHILST BUILDING WORK CONTINUES 

 

As the building work continues at Ipplepen Health Centre, there will be slight disruption to some HCA and Nurse appointments.

Over the next few weeks, the Treatment rooms at Ipplepen will be limited, however, should you need an appointment with a HCA or Nurse on days where this is an issue these can be made at our Health Centre in Kingskerswell.

We apologies for any disruption this will cause.

Please look out for regular updates.

IPPLEPEN HEALTH CENTRE EXTENSION – car parking affected

Dr D’Arcy & Partners are pleased to confirm that work on the enlargement and upgrading of Ipplepen Health Centre is due to commence on 22nd February 2016 and is planned to be completed during June 2016. Read more…

NHS FRIENDS AND FAMILY TEST

The Friends and Family Test is a very simple feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop between patients and practices.

Read more…

NHS Quality Outcomes Framework Results

In the NHS GP Quality Outcomes Framework & Inspection Scheme the Kingskerswell & Ipplepen GP medical practice consistently scores among the highest achievable points. It has been ranked amongst the top 2% in England for quality clinical outcomes.

 

Online patient services

Patients can arrange to have access to book appointments or order repeat prescriptions online via the links below to SystmOnline and a free "App" is available for iPhones/iPads and Android devices. If you want to register for access to internet appointment booking please send us an email request to kkipp.enquiries@nhs.net

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Please note there has been an update to the online services module and as a result the way you access the medication ordering page has changed. You now select the “medication” option from the menu on the home screen of your account and then “medication” option again. This takes you to the medication ordering screen.

Appointments can also be booked by phoning us on 01803 874455 or calling in to either of our health centre sites. For more information ask for our appointments patient information leaflet.

Outside Surgery Opening Hours if you need to talk to or see a GP

For NHS medical support outside GP surgery hours, please call NHS 111. The staff at 111 have the ability to assess your needs and if appropriate link you to Devon Doctors On Call who have GPs in cars and at the Newton Abbot Hospital Treatment Centre. The Devon Doctors Out Of Hours GP service operates between 6.00pm and 8.30am Monday to Friday, Thursdays between 1.00pm and 3.00pm, Saturdays and Sundays and during public holidays.

Emergency Situations

If a serious accident or medical emergency occurs such as, difficulty breathing, unconsciousness, suspected heart attack, deep wound, haemorrhage, collapse serious fall, heavy blood loss, suspected broken bones. Ring 999 for an ambulance or if appropriate, transport the patient direct to casualty at NHS Torbay Hospital

If you are unsure what to do or who to call please dial 111