Telephone Lines
Friday 18th May
Apologies but we have a technical fault with our telephone lines.
The telephone providers are aware and it also appears that some of the village is affected. In the meantime if you urgently need to speak to a clinician you can call out of hours on: 111 or for anything non urgent you can use the eConsult system on this website, more information is listed below.
CQC
Service change
Changes to our services at Kingskerswell & Ipplepen Health Centre
From the 1st December 2017, Kingskerswell & Ipplepen Health Centre will no longer be accepting medication requests over the telephone. Click here for more details and view our newsletterSystmOnline Newsletter 2017
ONLINE
Online patient services
To access SystmOnline select the following link: SystmOnline
There are many benefits for registering for online access these are:- Book and cancel appointments with your Doctor or Nurse online 24 hours a day 7 days a week.
- Order repeat prescriptions online – This is the safest and most convenient way to request your medication; it can save you time and costs as you don’t need to make a trip to the practice or make a telephone call.
- Look at part of your GP record – View test results, coded entries and your summary care record from the comfort of your own home.
Health Checks
NHS Health Checks
Sharing
SHARING YOUR NHS PATIENT DATA. Information sharing in the NHS is subject to rigorous regulation and governance to ensure your full identifiable and personal medical data is kept confidential and only ever seen by carefully vetted doctors, nurses and administrative staff responsible for overseeing your care. With the development of information technology the NHS will increasingly be sharing key information from your GP medical notes with Out of hours GP Services, Hospital A&E Units, looking after you. Sharing information can improve both the quality and safety of care you received and in some cases can be vital in making life-saving decisions about your treatment. There are currently three different elements of "sharing NHS patient information"
- SCR = Summary Care Record
- EDSM = The Enhance Data Sharing Model "SystmOne"
Outside Surgery Opening Hours if you need to talk to or see a GP
For NHS medical support outside GP surgery hours, please call NHS 111. The staff at 111 have the ability to assess your needs and if appropriate link you to Devon Doctors On Call who have GPs in cars and at the Newton Abbot Hospital Treatment Centre. The Devon Doctors Out Of Hours GP service operates between 6.00pm and 8.30am Monday to Friday, Thursdays between 1.00pm and 3.00pm, Saturdays and Sundays and during public holidays.
Emergency Situations
If a serious accident or medical emergency occurs such as, difficulty breathing, unconsciousness, suspected heart attack, deep wound, haemorrhage, collapse serious fall, heavy blood loss, suspected broken bones. Ring 999 for an ambulance or if appropriate, transport the patient direct to casualty at NHS Torbay Hospital
If you are unsure what to do or who to call please dial 111
