Kingskerswell & Ipplepen Health Centres are currently without telephone lines for both sites and we are working hard to resolve this problem. We are hoping to have our telephone lines diverted to an emergency line as soon as possible. If you have an urgent medical need that cannot wait then please call 111. You can also consult with our GP's online using econsult from this website or email us on firstname.lastname@example.org or please come in to the surgery. We are very sorry for any inconvenience this may cause you. Thank you The Partners
Online patient services
To access SystmOnline select the following link: SystmOnlineThere are many benefits for registering for online access these are:
- Book and cancel appointments with your Doctor or Nurse online 24 hours a day 7 days a week.
- Order repeat prescriptions online – This is the safest and most convenient way to request your medication; it can save you time and costs as you don’t need to make a trip to the practice or make a telephone call.
- Look at part of your GP record – View test results, coded entries and your summary care record from the comfort of your own home.
NHS Health Checks
SHARING YOUR NHS PATIENT DATA. Information sharing in the NHS is subject to rigorous regulation and governance to ensure your full identifiable and personal medical data is kept confidential and only ever seen by carefully vetted doctors, nurses and administrative staff responsible for overseeing your care. With the development of information technology the NHS will increasingly be sharing key information from your GP medical notes with Out of hours GP Services, Hospital A&E Units, looking after you. Sharing information can improve both the quality and safety of care you received and in some cases can be vital in making life-saving decisions about your treatment. There are currently three different elements of "sharing NHS patient information"
- SCR = Summary Care Record
- EDSM = The Enhance Data Sharing Model "SystmOne"
GDPRFrom 25th May onwards, the new General Data Protection Regulation (GDPR) legislation has come into force. This requires us to be transparent about personal data we collect, use and store on our patients. For more information please read the practice Privacy Notice here:
CQCIpplepen HC - CQC report To view Kingskerswells CQC report click here Kingskerswell HC - CQC report CQC Website
Outside Surgery Opening Hours if you need to talk to or see a GP
For NHS medical support outside GP surgery hours, please call NHS 111. The staff at 111 have the ability to assess your needs and if appropriate link you to Devon Doctors On Call who have GPs in cars and at the Newton Abbot Hospital Treatment Centre. The Devon Doctors Out Of Hours GP service operates between 6.00pm and 8.30am Monday to Friday, Thursdays between 1.00pm and 3.00pm, Saturdays and Sundays and during public holidays.
If a serious accident or medical emergency occurs such as, difficulty breathing, unconsciousness, suspected heart attack, deep wound, haemorrhage, collapse serious fall, heavy blood loss, suspected broken bones. Ring 999 for an ambulance or if appropriate, transport the patient direct to casualty at NHS Torbay Hospital
If you are unsure what to do or who to call please dial 111