A warm welcome

Kingskerswell & Ipplepen Health Centres are both open from 8.30am - 6.00pm Monday to Friday, except on Thursdays when they close between 1.00pm and 3.00pm to undertake medical update training and quality audits. We also have evening GP appointments on Tuesdays and Thursdays between 6.30pm and 7.30pm for working people who have difficulty getting time off during the day.

SHARING YOUR NHS PATIENT DATA.   Information sharing in the NHS is subject to rigorous regulation and governance to ensure your full identifiable and personal medical data is kept confidential and only ever seen by carefully vetted doctors, nurses and administrative staff responsible for overseeing your care. With the development of information technology the NHS will increasingly be sharing key information from your GP medical notes with Out of hours GP Services, Hospital A&E Units, looking after you.  Sharing information can improve both the quality and safety of care you received and in some cases can be vital in making life-saving decisions about your treatment.  There are currently three different elements of "sharing NHS patient information"

  •  SCR= The NHS Summary Care Record  -   
  • EDSM= The Enhance Data Sharing Model "SystmOne" 
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CQC Rating for Kingskerswell & Ipplepen Health Centre outstanding The Care Quality Commissioning (CQC) team carried out a planned inspection of Kingskerswell Health Centre on Wednesday 13th July and Ipplepen Health Centre on Thursday 14th July 2016. Ipplepen and Kingskerswell has been rated as outstanding in all five key areas, which are: Safe, Effective, Caring, Responsive and Well Led. To view Ipplepens CQC report click here Ipplepen HC - CQC report To view Kingskerswells CQC report click here Kingskerswell HC - CQC report CQC Website

NHS Quality Outcomes Framework Results

In the NHS GP Quality Outcomes Framework & Inspection Scheme the Kingskerswell & Ipplepen GP medical practice consistently scores among the highest achievable points. It has been ranked amongst the top 2% in England for quality clinical outcomes.  

Online patient services

Patients can arrange to have access to book appointments or order repeat prescriptions online via the links below to SystmOnline and a free "App" is available for iPhones/iPads and Android devices. If you want to register for access to internet appointment booking please send us an email request to kkipp.enquiries@nhs.net

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Please note there has been an update to the online services module and as a result the way you access the medication ordering page has changed. You now select the “medication” option from the menu on the home screen of your account and then “medication” option again. This takes you to the medication ordering screen.

For more help and information select the following link: SystmOnline help

Appointments can also be booked by phoning us on 01803 874455 or calling in to either of our health centre sites. For more information ask for our appointments patient information leaflet.

Outside Surgery Opening Hours if you need to talk to or see a GP

For NHS medical support outside GP surgery hours, please call NHS 111. The staff at 111 have the ability to assess your needs and if appropriate link you to Devon Doctors On Call who have GPs in cars and at the Newton Abbot Hospital Treatment Centre. The Devon Doctors Out Of Hours GP service operates between 6.00pm and 8.30am Monday to Friday, Thursdays between 1.00pm and 3.00pm, Saturdays and Sundays and during public holidays.

Emergency Situations

If a serious accident or medical emergency occurs such as, difficulty breathing, unconsciousness, suspected heart attack, deep wound, haemorrhage, collapse serious fall, heavy blood loss, suspected broken bones. Ring 999 for an ambulance or if appropriate, transport the patient direct to casualty at NHS Torbay Hospital

If you are unsure what to do or who to call please dial 111