A warm welcome

Kingskerswell & Ipplepen Health Centres are both open from 8.30am - 6.00pm Monday to Friday, except on Thursdays when they close between 1.00pm and 3.00pm to undertake medical update training and quality audits. We also have evening GP appointments on Tuesdays and Thursdays between 6.30pm and 7.30pm for working people who have difficulty getting time off during the day.

NHS FRIENDS & FAMILY TEST

The Friends and Family Test is a very simple feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop between patients and practices.

Read more…

NHS Quality Outcomes Framework Results

In the NHS GP Quality Outcomes Framework & Inspection Scheme the Kingskerswell & Ipplepen GP medical practice consistently scores among the highest achievable points. It has been ranked amongst the top 2% in England for quality clinical outcomes.

 

THANK YOU TO EVERYONE WHO RESPONDED TO THE NATIONAL GP PATIENT SURVEY

The National 2012-13 GP Patient Survey results show Kingskerswell and Ipplepen are in the top 1% of GP Practices in England in terms of “patients who would recommend us”. Read more…

Online patient services

Patients can arrange to have access to book appointments or order repeat prescriptions online via the links below to SystmOnline and a free "App" is available for iPhones/iPads and Android devices. If you want to register for access to internet appointment booking please send us an email request to kkipp.enquiries@nhs.net

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Appointments can also be booked by phoning us on 01803 874455 or calling in to either of our health centre sites. For more information ask for our appointments patient information leaflet.

Outside Surgery Opening Hours if you need to talk to or see a GP

For NHS medical support outside GP surgery hours, please call NHS 111. The staff at 111 have the ability to assess your needs and if appropriate link you to Devon Doctors On Call who have GPs in cars and at the Newton Abbot Hospital Treatment Centre. The Devon Doctors Out Of Hours GP service operates between 6.00pm and 8.30am Monday to Friday, Thursdays between 1.00pm and 3.00pm, Saturdays and Sundays and during public holidays.

Emergency Situations

If a serious accident or medical emergency occurs such as, difficulty breathing, unconsciousness, suspected heart attack, deep wound, haemorrhage, collapse serious fall, heavy blood loss, suspected broken bones. Ring 999 for an ambulance or if appropriate, transport the patient direct to casualty at NHS Torbay Hospital

If you are unsure what to do or who to call please dial 111