Closed On Monday 1st May 2017
The Health Centre will be closed on Bank Holiday Monday (1st May 2017) If you require medical assistance during this time please contact the NHS 111 Service. In case of a medical emergency please dial 999. The Health Centre will reopen on Tuesday 2nd May. Thank you.
South Devon and Torbay Clinical Commissioning Group (CCG) is responsible for buying and developing healthcare services for our patients. The CCG is constantly considering the services offered to patients to ensure this will result in better patient outcomes, better quality, and value for money. The CCG want to significantly reduce the money spent on medicines for minor ailments so that more money is available for treating more serious conditions such as cancer and heart disease. The CCG want to do this by asking patients to buy inexpensive medicines themselves where appropriate, as a practice we agree with this approach. read more...
SHARING YOUR NHS PATIENT DATA. Information sharing in the NHS is subject to rigorous regulation and governance to ensure your full identifiable and personal medical data is kept confidential and only ever seen by carefully vetted doctors, nurses and administrative staff responsible for overseeing your care. With the development of information technology the NHS will increasingly be sharing key information from your GP medical notes with Out of hours GP Services, Hospital A&E Units, looking after you. Sharing information can improve both the quality and safety of care you received and in some cases can be vital in making life-saving decisions about your treatment. There are currently three different elements of "sharing NHS patient information"
- SCR= The NHS Summary Care Record -
- EDSM= The Enhance Data Sharing Model "SystmOne"
eConsult starting on the 27th March 2017
For more information about eConsult select our 'News' tab to watch a short video.
NHS FRIENDS AND FAMILY TESTThe Friends and Family Test is a very simple feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop between patients and practices. read more...
NHS Quality Outcomes Framework ResultsIn the NHS GP Quality Outcomes Framework & Inspection Scheme the Kingskerswell & Ipplepen GP medical practice consistently scores among the highest achievable points. It has been ranked amongst the top 2% in England for quality clinical outcomes.
Online patient services
Patients can arrange to have access to book appointments or order repeat prescriptions online via the links below to SystmOnline and a free "App" is available for iPhones/iPads and Android devices. If you want to register for access to internet appointment booking please send us an email request to firstname.lastname@example.org
Please note there has been an update to the online services module and as a result the way you access the medication ordering page has changed. You now select the “medication” option from the menu on the home screen of your account and then “medication” option again. This takes you to the medication ordering screen.
For more help and information select the following link: SystmOnline help
Appointments can also be booked by phoning us on 01803 874455 or calling in to either of our health centre sites. For more information ask for our appointments patient information leaflet.
Outside Surgery Opening Hours if you need to talk to or see a GP
For NHS medical support outside GP surgery hours, please call NHS 111. The staff at 111 have the ability to assess your needs and if appropriate link you to Devon Doctors On Call who have GPs in cars and at the Newton Abbot Hospital Treatment Centre. The Devon Doctors Out Of Hours GP service operates between 6.00pm and 8.30am Monday to Friday, Thursdays between 1.00pm and 3.00pm, Saturdays and Sundays and during public holidays.
If a serious accident or medical emergency occurs such as, difficulty breathing, unconsciousness, suspected heart attack, deep wound, haemorrhage, collapse serious fall, heavy blood loss, suspected broken bones. Ring 999 for an ambulance or if appropriate, transport the patient direct to casualty at NHS Torbay Hospital
If you are unsure what to do or who to call please dial 111