As a patient you have the right to expect the best possible care. We will try to provide that care, with respect and dignity and ask the same from you in return.
We reserve the right to ask anyone who abuses healthcare staff, verbally or physically to leave the premises. We have a zero tolerance approach towards aggressive behaviour at both health centres and will report incidents to the NHS security officer and local police.
Doctors have a right to remove patients who are violent or abusive from the practice register.