Patient choice: copy letters and choose and book

Patients can ask to be copied in to all correspondence between the Health Centre and Hospital and this can be very useful in ensuring accuracy and good communication.

We are also now offering referrals to secondary care (hospitals) through the choose and book system. This is a service set up by the NHS which has been designed to give patients more choice over where and when they are seen for hospital outpatient appointments. Patients are given a printed sheet with a unique booking reference number and a password. They are then able to book a hospital appointment online or over the telephone at a time and place of their choice. Our reception staff will try to help you with any initial queries or we recommend the South Devon choose and book helpline on 01626-358841.

For more information on the whole choose and book project, have a look at the NHS choose and book website.