Primary Care Delivering Improved Access for their patients

Primary Care Delivering Improved Access for their patients                                                                             

 

Improved Access Service Seven Days A Week

As of Monday 1st October we will be offering additional evening appointments for our patients. These are different to the appointments that practices currently offer in the evenings and early mornings under the current Extended Hours contract which we recognise are very popular with our patients. This is a requirement (known as Improved Access) where practices ensure that across the week Monday-Thursday, that a practice in the Newton Abbot area is open between 6pm-8pm. To access these appointments please continue to contact your registered practice.

For Newton Abbot practices the timetable for evening appointments is detailed below:

Hosting Practice Weekday Frequency
Bovey & Chudleigh Mon Weekly
Devon Square Tues 2nd & 4th Tuesday of each month
Cricketfield Tues 1st, 3rd and 5th Tuesday of each month
Albany Weds 2nd and 4th Wednesday of each month
Kingsteignton Weds 1st and 3rd Wednesday of each month
Kingskerswell & IPP Thurs 2nd, 3rd,4th & 5th Thursday of each month
Buckland Thurs 1st Thursday of each month

Weekend Improved Access Service

As of the weekend commencing Friday 5th October 2018, we will also be offering weekend appointments situated in a central hub location. The hub location for our patients is Cricketfield  Surgery, Newton Abbot TQ12 2AS. Cricketfield Surgery has been selected as the “weekend hub” as it is considered the most suitably based surgery for public transport access across our large rural geographic area.

The appointments offered are by pre-booked appointments, you need to contact your surgery in the usual way. If your local surgery is Kingskerswell & Ipplepen Health Centre then you can contact them on 01803 874455. Patients will be able to see a healthcare professional during these additional hours, we will be offering appointment’s with a GP, Practice Nurse and Health Care Assistants.

Please note as this contract is being delivered at scale across the locality, you will not necessarily be seen by a GP, Practice Nurse or HCA known to you from your practice

This service is very different to the current out of hour’s service where patients contact 111 in an urgent/acute situation that cannot wait until their practice is open again on the Monday.

For any acute illness please still continue to contact 111, this new service is just for pre-booked routine work and is not for acute/urgent/walk in situations.

Please see our timetable below for the dates and times of our new service.

 

Cricketfield Surgery
Cricketfield Road, Newton Abbot, TQ12 2AS
Fridays – 6.00pm to 8.00pm
Saturdays  – 8.00am to 6.00pm
Sundays – 8.00am to 2.00pm

Parking

Cricketfield Surgery:

The surgery carpark is for staff only. However there is a public car park right next to the surgery. This car park does charge but it is free on Sundays.

Consent:

To ensure that the Clinician you see has full access to your medical records, when you book your appointment the Administrator will ask you to consent to sharing your medical records. Once consent is gained the GP Practice that is hosting the appointment will be able to access your medical records. Once this consent is gained it will remain on your records until you tell us otherwise. It is essential that consent is gained for you to be able to have the appointment. If you feel you do not wish to provide consent than it will not be suitable for you to book the appointment.

Thank for you your co-operation and support and we hope you make full use of this new service.